ANDRÉ
CZARTOWSKI.
UX/UI CONSULTANT.
PRODUCT DESIGN EXPERT.
CUSTOMER EXPERIENCE CONSULTANT.
HAMBURG
“If you want to create a good user experience, you have to think like a user.
Not like a designer. Not like an expert. He must understand what a user really wants. And why.
And how he is used to achieving his goal. Users are not experts and don’t know any rules.
They act intuitively according to learned patterns. A UX expert has to know or figure that out.”
01 QUALIFICATION
SOFTWARE LEVEL
SKETCH
ADOBE XD
INVISION
AXURE
FLINTO
FRAMER X
FIGMA
PHOTOSHOP
ILLUSTRATOR
100%
100%
100%
100%
85%
75%
100%
100%
100%
USER research
Personas, usability tests, customer analytics/tracking, agile UX testing, design thinking, focus groups, online surveys, field studies, interviews, competition analysis, development and implementation of workshops, customer journeys, data analysis and evaluation
UX / UI DESIGN
Hypotheses for identifying optimization potential based on data analysis, user research and user feedback, information architecture, usability, user experience, UI design,
Development of design systems, style guides and pattern libraries, development and implementation of workshops
PROTOTYPING
Creation of interactive prototypes and mockups with different levels of interaction to present and introduce functionalities and as a basis for developers.
Development of test scenarios with interactive prototypes.
TESTING
Testing of apps and websites during and after completion of development and for quality assurance and information gathering/hypothesis validation. Multivariate testing, user acceptance testing, AB testing
Soft skills
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very good comprehension
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quick familiarization with new topics
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structured & analytically
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independent way of working
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Solution-oriented hands-on mentality
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cross-project thinking
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presentation & strong in communication
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Agency and corporate experience
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high level of teamwork skills
methods
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Scrum
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Dual-Track Scrum
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Lean-UX
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Kanban
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klassisches PM (Wasserfall)
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Confluence/Jira/Asana
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Tools: Miro, Whimsical, Slack, Teams, Zoom, GoToMeeting, u.v.a
expertise
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Experience with app, website and SaaS applications
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Extensive knowledge of processes
agile software development -
Strong e-commerce know-how
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Data driven, digital thinking & technology-savvy
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Project & Stakeholder management.
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Experience with international teams
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Experience with WCAG 2.1 / BITV
03 EXPERIENCE
2016 – today
SENIOR UX DESIGN EXPERT
FREELANCER
Freelance UX / UI Design Expert, Consultant & Strategist for companies and agencies such as CTS EVENTIM, British American Tobacco, Audi, Coca Cola, Phillip & Keuntje, BLYNK, Le Canard and many more.
2015-2016
HEAD OF DIGITAL
KLOSEDETERING, HAMBURG
Head of Digital for agency clients such as Humana and DeBeukelaer.
2013-2015
PHOTOGRAPHER
Freelance Photographer
Freelance photographer for commercial customers and press publications.
2011-2013
SENIOR UX DESIGN EXPERT
SERVICE PLAN, HAMBURG
UX / UI design expert for B2B communication and digitization for BMW.
2009-2011
SENIOR UX DESIGN EXPERT
PLAN.NET, HAMBURG
UX / UI Design Expert for Beiersdorf / Nivea, Alice Hansenet, O2, Sarotti, Toshiba and many more.
2006-2009
SENIOR UX DESIGN EXPERT
SCHOLZ & FRIENDS INTERACTIVE
UX / UI Design Expert for DPD, KabelBW, Ideal Standard, Honda, Unilever, Davidoff, Duckstein, Arena Swimwear, Nestlé, Commerzbank, BMW, UVEX.